Frequently Asked Questions
Eligibility and Participation
Who can participate?
Participants must be at least 21 years old, not employed by Jubo, and not restricted by applicable laws or contractual obligations with Jubo or any third party.
Can Jubo deny or terminate my participation in the program?
Yes, Jubo reserves the right to deny enrollment, restrict participation, or terminate involvement in the program at its sole discretion.
Can customers or referrers be disqualified?
Yes, Jubo may disqualify any Referrer or Customer for reasons such as engaging in fraudulent activities, attempting to exploit the program, or violating the program's terms.
How the Referral Program Works
What is the referral program?
Our Referral Program allows you to recommend Prospects to schedule a product demonstration ("Demo") of Jubo's products or services. You get rewarded if they attend a Demo; and if they become a Customer!
Is there a limit to how many referrals I can make?
No! Unlimited referrals, unlimited rewards!
How do I make a referral?
To make a referral, simply complete the form at jubohealth.com/referral
What happens after I submit a referral form?
Once the form is submitted, Jubo will contact the Prospect (the "Referral") to begin the qualification process.
How does Jubo decide if a Prospect qualifies?
Jubo reserves the right to determine whether a Prospect is eligible for a Demo or entering into an agreement for Jubo's products or services.
Rewards
What rewards can I earn for successful referrals?
- $100 Amazon Gift Card: Earned for each Prospect who schedules and attends a demo with Jubo ("Demo Prospect").
- $500 Amazon Gift Card: Earned for each Demo Prospect who signs an agreement and completes their first payment within 90 days of attending the demo.
What is the maximum reward I can earn per referral?
Referrers can earn up to $600 per eligible Prospect: $100 for attending the demo and $500 for becoming a New Customer.
Can I refer someone who has previously interacted with Jubo?
Yes, Prospects who have communicated with Jubo but have not yet completed a Demo and/or have not previously been a Customer are eligible.
In what currency will the rewards be issued?
Gift cards will be issued in the local currency of the Referer, such as CAD for Canadian addresses and USD for U.S. addresses.
Reward Distribution
How will I receive my reward?
Eligible referrers will receive their Amazon gift card codes via email.
When will I get my reward if my referral completes a demo?
If your Demo Prospect completes their demo, you'll receive your Amazon gift card code within 15 business days.
When will I get my reward if my referral becomes a new customer?
If your referral becomes a New Customer, you'll receive your Amazon gift card code within 15 business days after Jubo receives their first payment.
Can I transfer or redeem my gift card for cash?
No, the Amazon gift card is non-transferable and cannot be redeemed for cash or other forms of credit.
Additional Information
Who can I contact if I have additional questions?
If you have further inquiries about the referral program, feel free to reach out to our support team at support@jubohealth.com. See full Terms and Conditions.